Terms of Business

1. Introduction

These terms and conditions govern the use of the services provided by the Motionflows agency (hereinafter: the “Agency”). By entering into a contract with the agency or using its services, you agree to the terms and conditions set out below.

 

2. Services

The agency provides advertising services, including, but not limited to, video production, social media management, advertising campaigns and strategic consulting. The details and scope of services are agreed with the client in a separate contract.

 

3. Contractual relations

The contractual relationship between the client and the agency comes into force upon signing the contract or confirming the order. The contract is concluded for a fixed or indefinite period of time, depending on the agreement between the parties.

 

4. Payment terms

The client is obliged to settle the invoice for the services provided within the deadline specified on the invoice. If the client is late with payment, the agency reserves the right to charge late payment interest and/or suspend the provision of services.

 

5. Responsibility

The Agency is not liable for any losses suffered by the Client as a result of using our services, unless the loss was caused by the Agency's wilful or gross negligence. The Client is responsible for the accuracy of the information provided to the Agency.

 

6. Confidentiality and data protection

The Agency undertakes to protect all confidential information received from the Client in accordance with applicable personal data protection legislation. The information will not be disclosed to third parties without the Client's written consent.

 

7. Changes to the Terms

The Agency reserves the right to change these Terms of Service at any time. The Client will be notified of the changes via email or other appropriate channel. If the Client continues to use the Services after the Terms have been changed, it is deemed that the Client agrees to the new Terms.

 

8. Complaints

Any complaints regarding the agency's services must be submitted in writing within 3 days of the service being provided. The agency will review the complaint and notify the client of its findings as soon as possible.

 

9. Termination of the contract

Each party has the right to terminate the contract with 30 days' notice, unless the contract provides otherwise. The agency may terminate the contract without notice if the party violates the terms of business.

 

10. Applicable law and jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the Republic of Slovenia. The courts of Ljubljana are competent to resolve any disputes arising from these terms and conditions.

 

11. Final provisions

If any provision of these terms and conditions is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions. In such a case, the parties shall agree to replace the invalid provision with a new provision that best matches the economic purpose of the invalid provision.