Terms & Conditions
Last updated: [DATE]
These Terms and Conditions govern your access to and use of the Motionflows website and explain the general conditions under which enquiries and production services may be discussed. By using this website, you agree to these Terms and Conditions. If you do not agree with them, please stop using the website.
1. About Motionflows
This website is operated by:
Motionflows
Legal entity or operator: [FULL LEGAL NAME / COMPANY NAME]
Registered address: [BUSINESS ADDRESS]
Registration number: [REGISTRATION NUMBER, IF APPLICABLE]
VAT number: [VAT NUMBER, IF APPLICABLE]
Email: valentino.pereira.k@gmail.com
In these Terms, “Motionflows”, “we”, “us” and “our” refer to the operator identified above.
2. Scope of these Terms
These Terms apply to:
- your use of the Motionflows website;
- project enquiries submitted through the website or by email;
- general information presented about our services;
- website content, portfolio material and intellectual property.
These Terms do not replace a project-specific offer, proposal, estimate or production agreement. Where a separate written agreement exists, its terms take priority in relation to that specific project.
3. Website use
You may use this website only for lawful purposes. You must not:
- interfere with the operation or security of the website;
- attempt to gain unauthorised access to the website or its systems;
- introduce viruses, malicious code or harmful technology;
- copy or reuse website content without permission;
- use automated systems to extract substantial amounts of content;
- use the website in a way that infringes the rights of Motionflows or another person.
We may restrict or block access where we reasonably believe that the website is being misused.
4. Website information
We aim to keep the information on this website accurate and current. However, portfolio descriptions, availability, service information and other content may change without notice. Website content is provided for general information only. It does not constitute a binding offer, guarantee, estimate or professional advice. The inclusion of a service on the website does not guarantee that it will be available for a specific date, location, budget or project.
5. Project enquiries
Submitting a contact form, sending an email or requesting availability does not create a binding contract. A contract is formed only when the parties confirm the project in writing, normally through:
- an accepted proposal or estimate;
- a signed production agreement;
- written approval of the scope, price and key conditions;
- payment of any agreed booking fee or deposit.
Until then, either party may decide not to proceed.
6. Proposals and estimates
Unless stated otherwise, proposals and estimates are valid for the period shown in the relevant document. An estimate is based on the information available when it is prepared. The final price may change where:
- the project scope changes;
- additional shooting days or locations are requested;
- additional crew, equipment or travel is required;
- the client requests additional deliverables or revisions;
- circumstances outside the original brief increase the production requirements.
Any material change to the scope or price should be confirmed in writing before the additional work is performed.
7. Booking and availability
Production dates are not reserved solely because an enquiry has been submitted. A date is considered confirmed only after the booking conditions stated in the relevant proposal or agreement have been completed. These conditions may include:
- written acceptance of the proposal;
- signature of the agreement;
- payment of a deposit or booking fee;
- delivery of required project information.
Until the booking is confirmed, we may accept another project for the same date.
8. Prices, invoices and payment
Prices, taxes, payment deadlines and payment stages will be specified in the relevant proposal, estimate or agreement. Unless expressly stated otherwise:
- quoted prices exclude additional work outside the confirmed scope;
- travel, accommodation, permits, specialist equipment and third-party expenses may be charged separately;
- invoices must be paid by the stated due date;
- final files may be withheld until overdue amounts have been paid, where legally permitted.
The client is responsible for providing accurate invoicing information.
9. Client responsibilities
The client agrees to provide the information, access and cooperation reasonably required to complete the project. This may include:
- a clear brief and project objectives;
- accurate event schedules and location information;
- timely feedback and approvals;
- access to filming locations;
- necessary permits and authorisations;
- information about safety requirements;
- access to relevant employees, athletes, speakers or participants;
- brand assets and content in suitable formats.
Motionflows is not responsible for delays caused by missing information, late feedback, restricted access or other circumstances controlled by the client.
10. Filming permissions and releases
The allocation of responsibility for filming permits, location permissions, participant notices and appearance releases will be agreed for each project. Unless otherwise agreed in writing, the client is responsible for ensuring that it has the authority to commission filming at the relevant event, property or location. The client must inform Motionflows in advance of any filming restrictions, privacy concerns or participants who must not be recorded.
11. Project changes and revisions
The number and scope of included revisions will be stated in the relevant proposal or agreement. A revision means a reasonable adjustment to an existing edit. It does not normally include:
- a completely new creative direction;
- substantial changes to an approved concept;
- replacement of previously approved content;
- creation of additional deliverables;
- re-editing caused by late or incomplete feedback.
Additional work may be quoted and charged separately. Feedback should be provided clearly, collectively and within the agreed review period.
12. Cancellation and postponement
Cancellation, postponement and rescheduling conditions will be specified in the relevant proposal or production agreement. Depending on how close the cancellation occurs to the production date, the client may remain responsible for:
- completed pre-production work;
- reserved production time;
- committed crew and equipment costs;
- non-refundable travel and accommodation;
- third-party cancellation charges;
- other costs already incurred for the project.
No specific cancellation fee applies unless it has been agreed in writing or is otherwise permitted by applicable law.
13. Weather and circumstances outside our control
Outdoor and event productions may be affected by weather, access restrictions, safety concerns, illness, transport disruption, government measures or other circumstances outside either party’s reasonable control. Where performance becomes unsafe, impossible or materially different from the agreed production, the parties will make reasonable efforts to:
- adjust the schedule;
- change the filming plan;
- postpone the production;
- agree on an alternative solution.
Any additional costs will be discussed before being incurred where reasonably possible.
14. Intellectual property in website content
Unless stated otherwise, the website and its content belong to Motionflows or are used with permission. This includes:
- videos and showreels;
- photographs and film stills;
- text and written concepts;
- graphics and illustrations;
- logos and branding;
- website design and layout;
- animations and other creative material.
You may view the content for personal or internal business evaluation. You may not reproduce, publish, modify, sell, license or commercially use it without prior written permission.
15. Intellectual property in client projects
Ownership and licensing of project deliverables will be specified in the relevant proposal or production agreement. Unless the project agreement states otherwise, the client does not receive ownership of:
- unused footage;
- raw footage;
- project files;
- editing timelines;
- production templates;
- working files;
- internal creative materials;
- licensed third-party assets.
Music, fonts, stock footage and other third-party materials may remain subject to separate licence conditions. Portfolio use of completed work will be governed by the project agreement or separately confirmed in writing.
16. Client-provided materials
The client confirms that it has the necessary rights and permissions for all materials it provides to Motionflows, including:
- logos;
- music;
- photographs;
- footage;
- designs;
- scripts;
- trademarks;
- written content;
- personal data.
The client must not ask Motionflows to use material that unlawfully infringes another person’s rights. Motionflows may refuse to use material where there is a reasonable concern about ownership, legality or licensing.
17. Third-party services and links
The website may contain links to or embedded content from third-party services such as Vimeo, YouTube, Instagram or other platforms. Third-party websites and services are controlled by their respective operators. Motionflows is not responsible for their availability, content, security or terms. Your use of third-party platforms may be governed by their own terms and privacy policies.
18. Availability of the website
We do not guarantee that the website will always be available, uninterrupted or free from technical errors. We may temporarily suspend, update or modify the website for maintenance, security or operational reasons. We are not responsible for losses caused solely by temporary website unavailability where we have taken reasonable steps to operate and maintain the website.
19. Limitation of liability
To the fullest extent permitted by applicable law, Motionflows will not be liable for indirect, incidental or consequential losses arising solely from the use of, or inability to use, this website. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability arising from intentional misconduct or any mandatory rights available to consumers. Project-related liability will be governed by the relevant proposal, production agreement and applicable law.
20. Privacy and cookies
Personal data submitted through the website is processed in accordance with our Privacy Policy. Information about cookies and similar technologies is available in our Cookie Policy. By submitting an enquiry, you confirm that the information you provide is accurate and that you are authorised to provide it.
21. Consumer rights
Most Motionflows services are intended for businesses, organisations, brands and event organisers. Where a client qualifies as a consumer, nothing in these Terms removes or restricts any mandatory rights available under applicable Slovenian or EU consumer law. EU consumer law regulates information requirements and certain withdrawal rights for eligible distance and off-premises consumer contracts, subject to statutory exceptions. Any consumer-specific information required for a particular project will be provided before the relevant contract is concluded.
22. Complaints and dispute resolution
Questions or complaints should first be sent to valentino.pereira.k@gmail.com. We will make reasonable efforts to respond and resolve the issue directly.
For consumer disputes, insert the correct statement for your business after confirming your position:
Option A — where an ADR provider is recognised
Motionflows recognises [NAME OF REGISTERED OUT-OF-COURT DISPUTE RESOLUTION BODY] as competent for resolving consumer disputes.
Option B — where no ADR provider is recognised
Motionflows does not recognise any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute, except where participation is required by applicable law.
Slovenian traders must provide consumers with information about the out-of-court dispute-resolution body they recognise.
23. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Slovenia. Subject to any mandatory consumer protections or jurisdiction rules, disputes will be submitted to the court with jurisdiction over the registered office of Motionflows. For cross-border consumer matters, mandatory EU jurisdiction protections may take priority over a general jurisdiction clause.
24. Changes to these Terms
We may update these Terms when our website, services, business information or legal obligations change. The latest version will be published on this page with the updated revision date. Changes will not retroactively alter an existing signed project agreement unless both parties agree otherwise or the law requires it.
25. Contact
Questions about these Terms and Conditions may be sent to:
Motionflows
[FULL LEGAL NAME / COMPANY NAME]
[BUSINESS ADDRESS]
valentino.pereira.k@gmail.com