Privacy Policy
Last updated: [DATE]
Motionflows respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect through this website, why we collect it, how long we keep it and what rights you have.
1. Who we are
The controller responsible for processing your personal data is:
Motionflows
Operated by: [FULL LEGAL NAME / COMPANY NAME]
Address: [BUSINESS ADDRESS]
Registration or tax number: [NUMBER, IF APPLICABLE]
Email: valentino.pereira.k@gmail.com
In this Privacy Policy, “Motionflows”, “we”, “us” and “our” refer to the controller identified above.
2. Personal data we collect
Contact and project enquiries
When you contact us through the website form or by email, we may collect:
- your name;
- your email address;
- your company or organisation, when provided;
- the type of project you are interested in;
- information contained in your message;
- any files or materials you voluntarily send us.
Please do not include sensitive personal information in your enquiry unless it is necessary for the project.
Technical and website data
When you visit our website, our hosting provider and website systems may automatically process limited technical data, including:
- IP address;
- browser and device type;
- operating system;
- date and time of access;
- pages visited;
- referring website;
- technical error and security logs.
This information is primarily used to operate, secure and improve the website.
Cookies and analytics
We may use strictly necessary cookies required for the website to function. Analytics, advertising or other non-essential cookies are used only where they are implemented and, when legally required, after you have given consent through the cookie banner. More information is available in our Cookie Policy.
3. Why we use your data
We process personal data for the following purposes:
Responding to enquiries
We use the information you provide to:
- respond to your message;
- discuss your project;
- prepare an estimate or proposal;
- arrange a meeting;
- take steps toward entering into a contract.
The legal basis is taking steps at your request before entering into a contract or our legitimate interest in responding to business enquiries.
Delivering our services
When you become a client, we process personal data where necessary to:
- organise and deliver the agreed production;
- communicate about the project;
- issue invoices;
- manage payments;
- maintain project and business records;
- comply with legal and accounting obligations.
The legal basis is performance of a contract and compliance with our legal obligations.
Website security and operation
We may process technical data to:
- maintain the security of the website;
- prevent misuse, spam and fraud;
- identify technical problems;
- protect our systems and business.
The legal basis is our legitimate interest in operating a secure and reliable website.
Analytics and optional technologies
Where we use non-essential analytics or similar tools, the legal basis is your consent. You may withdraw or change that consent through the cookie settings available on the website.
4. How long we keep your data
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected. As a general guideline:
- unsuccessful or unanswered project enquiries may be retained for up to 24 months;
- information connected with an active client project is retained for the duration of the project and for the period required to manage legal, accounting or contractual obligations;
- technical security logs are retained for a limited period determined by our hosting and security providers;
- cookie consent choices are retained for the period stated in our Cookie Policy.
We may retain information for longer where required by law or where necessary to establish, exercise or defend legal claims.
5. Who receives your data
We do not sell your personal data. We may share limited personal data with service providers that help us operate our website and business, such as:
- website hosting providers;
- email providers;
- contact-form and spam-protection providers;
- website analytics providers, where enabled;
- cloud storage and project-management providers;
- accountants, legal advisers and other professional advisers;
- public authorities where disclosure is required by law.
These providers may process personal data only where necessary to perform their services and are expected to protect it appropriately.
6. International data transfers
Some service providers may process information outside Slovenia or outside the European Economic Area. Where personal data is transferred outside the EEA, we use an appropriate legal safeguard where required, such as:
- an adequacy decision adopted by the European Commission;
- standard contractual clauses;
- another legally recognised transfer mechanism.
EU data-protection rules require appropriate safeguards when personal data is transferred to countries outside the EU or EEA.
7. Embedded content and external websites
Our website may include content or links from third-party platforms, including YouTube, Vimeo, Instagram or other social networks. When you interact with embedded content or follow an external link, the relevant third party may process information in accordance with its own privacy policy. Where possible, embedded services that use non-essential tracking technologies will be blocked until you give consent. We are not responsible for the privacy practices or content of external websites.
8. Your rights
Depending on the circumstances, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete information;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- receive certain data in a portable format;
- withdraw your consent at any time;
- lodge a complaint with a supervisory authority.
Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn. To exercise your rights, contact us at valentino.pereira.k@gmail.com. We may need to verify your identity before completing the request. These rights arise under the GDPR, subject to the conditions and exceptions set out in the Regulation.
9. Complaints
You may contact us first so that we can try to resolve your concern. You also have the right to lodge a complaint with the competent data-protection authority. In Slovenia, this is:
Information Commissioner of the Republic of Slovenia
Informacijski pooblaščenec Republike Slovenije
Current contact details and complaint information are available through the authority’s official website.
10. Data security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.
11. Children’s privacy
Our website and services are intended primarily for businesses, organisations and adult clients. We do not knowingly collect personal data from children through this website. A parent or guardian who believes that a child has submitted personal data may contact us and request its deletion.
12. Changes to this policy
We may update this Privacy Policy when our website, services, providers or legal obligations change. The latest version will always be published on this page, together with the date of the most recent update.
13. Contact
Questions about this Privacy Policy or the way we process personal data can be sent to:
Motionflows
valentino.pereira.k@gmail.com